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‎08-21-2026 01:17 PM

HP Recommended
Product: HP Elite x360 1040 14 inch G11 2-in-1 Notebook PC (8Y1Q0AV)
  1. HSA tells me there's a firmware update available (v. 1.10.00).
  2. Tell it to download and install, which it does. Reboots. Finishes. I reboot again.
  3. Check device manager. Version still says 1.9.2. I'm thinking, "It didn't take."
  4. Soooo, I download the update from HP and run it manually.
  5. Asking me if I really want to update from 1.10.00 to 1.10.00.

What's the story here? Can you understand how confusing this is to your customers?

No, I'm not about to spend my valuable time harvesting a bunch of system information for you.

FIX YOUR CRAP.

 

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