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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
You can check that yourself. Hit Windows + R, type "devmgmt.msc" without the quotes, and hit enter. Then, unfold the "Display Adapters" tab, and verify if you have a dedicated GPU(It will usually say AMD/ATI Radeon (model number))
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