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I tried installing it but when i started up it wouldn't even pick it up 😐

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Chapter 1 of the service manual indicates that both NVMe and SATA SSD"s are supported in the 15-ck0xx model series.

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

However, looking at these posts, the notebook seems to be extremely particular about what model NVMe SSD you install.

 

Solved: Hp Pavilion 15 SSD M.2 Upgrade - HP Support Community - 6528549

 

Solved: Upgrading (HDD+SDD) - HP Support Community - 6473041

 

Solved: Pavilion 15-ck cannot detect NVMe SSD - HP Support Community - 6614399

 

New Laptop, Installing NVMe. Not recognized. - HP Support Community - 6641451

 

Given the bad track record of getting NVMe SSD's to work in the model series with yours being added to the list, I recommend that you see if you can get a refund for the drive, you bought and give up on installing a NVMe SSD in your notebook.

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