• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

how can i get a HP certified replacement for my HP ENVY x2 Detachable.

4 REPLIES 4
HP Recommended
HP Recommended

Thanks for responding, i took a screenshot off the device properties page, is that helpful? 

 

Enaholo_0-1742382228823.jpeg

 

HP Recommended

Its 12-e011nr

HP Recommended
Soft keyboard
(in Oxford Blue)
For use in France
L05112-051
For use in Japan
L05112-291
For use in Spain
L05112-071
For use in the United Kingdom
L05112-031
For use in the United States
L05112-001
 
 
This was the only one I could find. Shipped out of China so I think you could likely get it sent to Nigeria:
 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.