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‎07-20-2025 02:56 PM

HP Recommended

Hello,

 

I’m experiencing an issue with my laptop’s built-in keyboard. This issue did not exist before, but it started right after I updated the BIOS.

 

The problem persists across both Windows and Linux operating systems, so I believe this is more likely BIOS-related rather than a hardware fault.

 

Some keys do not respond or type incorrect characters. When I use an external keyboard, everything works fine.

 

I’m currently using the latest BIOS version, but the problem still remains.

What steps should I take? Would re-flashing or downgrading the BIOS be helpful, or is there another recommended solution?

 

My System Information:

 

Model: OMEN by HP Gaming Laptop 16-wf0xxx

 

BIOS Version: F.27

 

BIOS Vendor: Insyde

 

Processor: i7-13700HX

 

RAM: 32 GB

 

 

Thank you.

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