-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Keyboard Replacement

Create an account on the HP Community to personalize your profile and ask a question
01-05-2017 05:56 AM
Hello,
I have HP Pavilion 15-P147ne. Some of my keys are damaged by 'ants'. Its physically damaged.
I currently reside in India, I have bought this laptop a year back from Middle east.
After some chats with HP support, I have found that my Keyboard serial number : [ BEGAQ3AF77O05X ] and part number to be [ 757411-171 ]. I cannot find the parts through HP Parts Store as well as HP Parts Surfer. Please let me know that from where I can order the spare keyboard for my device? Can anyone provide any information on any Technically equivalent parts for my device.
These are my product specs : http://support.hp.com/us-en/document/c04512573
Also please let me know that whether the following laptop is a functional equivalent? http://support.hp.com/in-en/document/c04334489
Please respond. Thanks in advance
Solved! Go to Solution.
Accepted Solutions
01-05-2017 02:43 PM
Hello@akhilbs007,
Welcome to the HP Forums!
I have read your post and understand that you need assistance in finding the replacement keyboard for the PC. I will definitely help you.
I suggest you use the link below and contact HP Phone support for further assistance.
http://support.hp.com/in-en/contact-hp
Hope that answers your question. Let me know for more.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
01-05-2017 02:43 PM
Hello@akhilbs007,
Welcome to the HP Forums!
I have read your post and understand that you need assistance in finding the replacement keyboard for the PC. I will definitely help you.
I suggest you use the link below and contact HP Phone support for further assistance.
http://support.hp.com/in-en/contact-hp
Hope that answers your question. Let me know for more.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!