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‎06-19-2026 02:07 PM

HP Recommended

This computer ws purchased in October 2023.

There is a malfunction with the keyboard, as keys as starting to fall off, as per picture below.

 

Keyboard with missing keysKeyboard with missing keys

 

I have contacted HP Brazil, where I currently reside, and the answer is they cannot do anything, because the computer's warranty has expired.

 

I just want my computer fixed. 

 

It's clearly a hardware problem. 

 

Pending HP Case CRM:0079501461218

 

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