Keyboard backlit doesn't work (HP Pavilion Gaming 15-dk1002nw)

[whsprer]

Hello  

I have just bought HP Pavilion Gaming – 15-dk1002nw (1Q9K2EA#AKD). 

I can’t turn on keyboard backlit. 

I have tried to turn this in BIOS, but there is no option in version 13F (bios simulator is here: http://h10032.www1.hp.com/ctg/Manual/c06527734 ) 

Of course, I tried also using F5 and F5 with Fn key – nothing happened. 

Notebook was with FreeDOS, so I have bought and downloaded Windows 10 Home  (64bit) from Microsoft site. Installed version is 20H2 (19042.572). Generally, there is problem with drivers. Almost all drivers downloaded from product website (https://support.hp.com/pl-pl/drivers/selfservice/hp-pavilion-gaming-15-dk1000-laptop-pc-series/32885...) doesn’t support 19042 compilation. 

Could anybody help me with this problem please? 

[banhien]

@whsprer 

Its specs

        https://support.hp.com/au-en/document/c06703619

Are you sure it has a backlit keyboard ?  If yes, please use the following instructions:

        https://support.hp.com/au-en/document/c01612362

Regards.

[whsprer]

Thank you for your post.
Yes, I'm sure that backlight should be present on this model (in this product sheet where is specified backlight keyboard on second page - document available only in polish language).
I have tried everything specified on https://support.hp.com/au-en/document/c01612362

In my version of BIOS (13.F) there is no section "Advanced". Please look at page with simulation of my version: http://h10032.www1.hp.com/ctg/Manual/c06527734

On page https://support.hp.com/lv-en/drivers/selfservice/hp-pavilion-gaming-15-dk1000-laptop-pc-series/32885... there are two versions of BIOS for series dk-1000 laptops:

- F.13 Rev. A (installed on my laptop)

- F.33 Rev. A

Is it possible to install F.33 version?

[banhien]

@whsprer 

I would install new BIOS

Regards.

[whsprer]

according to installation utility, F.33 is not compatibile with my laptop.

Have you any idea for turning on keyboard backlight?