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‎11-18-2020 10:42 AM

HP Recommended
Product: HP Pavilion Gaming – 15-dk1002nw (1Q9K2EA#AKD)
Operating System: Microsoft Windows 10 (64-bit)

Hello  

I have just bought HP Pavilion Gaming – 15-dk1002nw (1Q9K2EA#AKD). 

I can’t turn on keyboard backlit. 

I have tried to turn this in BIOS, but there is no option in version 13F (bios simulator is here: http://h10032.www1.hp.com/ctg/Manual/c06527734 ) 

 

Of course, I tried also using F5 and F5 with Fn key – nothing happened. 

 

Notebook was with FreeDOS, so I have bought and downloaded Windows 10 Home  (64bit) from Microsoft site. Installed version is 20H2 (19042.572). Generally, there is problem with drivers. Almost all drivers downloaded from product website (https://support.hp.com/pl-pl/drivers/selfservice/hp-pavilion-gaming-15-dk1000-laptop-pc-series/32885...) doesn’t support 19042 compilation. 

 

Could anybody help me with this problem please? 

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