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‎09-18-2024 08:35 PM

HP Recommended
Product: HP 250 15.6 inch G9 Notebook PC (511V0AV)
Operating System: Microsoft Windows 11

Hi everyone. 

 

Need help on a sudden issue. My keypad stop working. Buttons when pressed unresponsive. I've tried troubleshooting by pressing certain buttons (f,n, right shift for 8 secs) but nothing. Can't type anything.

 

The options I see involve switching off your laptop, however if that doesn't work then I won't be able to punch in my password. My touch pad works though so I don't know what's wrong. Can one copy reboot and paste my password if keys still not working (silly question just desperate).

 

Any suggestions to fix. Thanks

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