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‎11-29-2020 10:11 PM

HP Recommended
Product: Envy 360

Hello, I have the new HP Envy (the newest new version), and some of the letters do not type when pressed. Is there a way to check keyboard sensitivity? I had returned my previous brand-new Envy for a space bar issue and do not have time to have this one checked, so am hoping for an easy solution! Retyping words is time consuming. Thank you.

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1 REPLY 1

‎11-30-2020 01:59 AM

HP Recommended

https://support.hp.com/us-en/document/c03738933

You can do a test on the keyboard according to the above content. Hope it helps you.

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