Keyboard few key are not working

[Shanu5]

My HP notebook few keys like space bar, back space , shift key and few alphabetic keys are not working . I tried to unsitall and install keyboard drive, tried to do it through task manager and everything perhaps that could be done as per instruction of the virtual agent information. But nothing is working. 

[Echo_Lake]

@Shanu5

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Download the latest version of HP PC Hardware Diagnostics.

2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.

   

3. Click Component Tests, click Input Devices, and then select the Keyboard Test.

   

4. Click Run once to begin the test.

   The test ends when you complete the tasks or after 3 minutes.

For more information about using the HP PC Hardware Diagnostics for Windows, go to HP PCs - Testing for Hardware Failures.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.