Keyboard issue

[Ashiq76]

I'm using hp(model:g6-1141sx) currently I'm facing keyboard issue.when I press 'd' key it comes to desktop.If I press 'L' key it locks,for pressing 'F' it goes to search window. How to resolve this problem?

[Riddle_Decipher · Accepted solution]

@Ashiq76 Did you check if the issue occurs on an external keyboard?

While you respond to that, here's what you need to do:

I recommend you attempt the below steps to identify the cause of the failure and resolve it accordingly:

• Try changing the keyboard layout/language and check if it works: Click here for steps.
• Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust. 
• Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
• Replace the battery, restart the notebook,
• if the issue persists, perform an interactive hardware test on the keyboard using the steps mentioned on this link: Click here (look under "Running Component Tests > Keyboard test").

P.S: Welcome to HP Community 😉

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

[Ashiq76]

Thank you @Riddle-Decipher for solving my issue.now my problem was resolved and im typing this reply in my problem solved keyboard...

[Riddle_Decipher]

@Ashiq76 That's awesome, I'm glad it worked,

Remember, if you ever need help related to your HP device,

We'll be right here and happy to help, take care and have an awesome day, ahead.