Keyboard issues

[Crhysal]

Hi, I've had this keyboard issue for 3 days now, where it types multiple letters even though only one key is pressed (h becomes hy , g becomes gt , and when i press F7 it becomes F7 + F6.

I was able to fix this problem yesterday by upgrading the keyboard driver, but when I woke up today I had the issue again, I've tried deleting the driver and reinstalling it and also downgraded and upgraded it again but this time nothing worked. 

Please help me

[The_Fossette]

@Crhysal

I reviewed your post and I understand that you are facing issues with the keyboard.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you run a test on the keyboard to make sure whether it is a software or a hardware issue.

Follow the steps in the below article.

https://support.hp.com/us-en/document/ish_2854458-2733239-16

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe