• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Compaq 15-s008tu Notebook PC
Microsoft Windows 10 (64-bit)

Recently I opened my laptop tried to upgrade the hardware of ram.......After re assemble the h/w........every thing is working but except keyboard keys. another issue is my laptop got white screen issue. Currently i am accessing through another laptop using Remote desktop .

Problem is keyboard wifi light & caps lock light is working . But keys are not working.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

An outdated or corrupt driver could be the reason your keyboard isn't working. Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver.

 

Regards,

Will

View solution in original post

1 REPLY 1
HP Recommended

An outdated or corrupt driver could be the reason your keyboard isn't working. Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver.

 

Regards,

Will

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.