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‎03-29-2023 05:29 AM

HP Recommended

Our employees all received a "HP 235 Wireless Mouse and Keyboard Combo" with their notebook.

This package consists of a mouse, a keyboard and a USB-receiver.

There is no option to 'connect' them to eachother, it all works out of the box.

 

But, if one of these products has an issue, do we have to replace all three devices? Is there a way to replace just the faulty device?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2023 02:03 PM

HP Recommended
@ICT_DDV wrote:

But, if one of these products has an issue, do we have to replace all three devices? Is there a way to replace just the faulty device?

@ICT_DDV 

 

Its apecs

 

        https://support.hp.com/hr-en/product/hp-235-wireless-mouse-and-keyboard-combo-series/2100280672/docu...

 

Yes, because each set has its code (they can not be the same, just thinking a fun room when keyboard from one machine can  "talk" with other computer). You can replace one component but you need to reprogram it, the cost would be higher than buying a new set.

 

 Regards.

BH
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2 REPLIES 2

‎03-29-2023 02:03 PM

HP Recommended
@ICT_DDV wrote:

But, if one of these products has an issue, do we have to replace all three devices? Is there a way to replace just the faulty device?

@ICT_DDV 

 

Its apecs

 

        https://support.hp.com/hr-en/product/hp-235-wireless-mouse-and-keyboard-combo-series/2100280672/docu...

 

Yes, because each set has its code (they can not be the same, just thinking a fun room when keyboard from one machine can  "talk" with other computer). You can replace one component but you need to reprogram it, the cost would be higher than buying a new set.

 

 Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎03-29-2023 11:33 PM

HP Recommended

Thanks for your reply. I was afraid of this. It doesn't seem very durable to me, but ok. 

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