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‎09-20-2020 08:27 AM

HP Recommended
Product: HP Notebook - 14-am091tu
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my HP PC (14-am091tu) 3.5years old, some key not working, recently I have visited the HP service center sysnet Global in Kolkata, sysnet was quoted of Rs. 7152/- for replacement of keyboard. I just received the email my expression was "Company was kidding me or not" Then I mailed to Sysnet & HP - Thank you for sharing the quotation but the same looks absolutely absurd rate. Being a bonafide customer of HP for the last 4 years, I expected you to provide a rate that is healthy.But seeing the rates provided by you, I believe I should switch to some other brands. If you wish me to continue with your services, kindly revise the quotation and send the same at the earliest.

3 REPLIES 3

‎09-20-2020 08:33 AM

HP Recommended

Actually absurd costing of Rs. 7152/- for a keyboard replacement I feel. 

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‎09-23-2020 11:36 AM

HP Recommended

@Sandip14am-09TU

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon in the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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‎09-23-2020 11:15 PM

HP Recommended

Ok I'm waiting 

Being one of the premier computer brands, at least can I except the courtesy of a positive reply from you

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