LAPTOP HINGES BROKEN AND SCREEN POPS OUT.

[Debonati]

I bought the laptop and in less than 6 months, the hinges got broken. I tried everything possible to fix it before the warranty expired but I got all sorts of push back from the hp support team here. I was told since the laptop was bought in Africa they cannot fix it in America. It's quite bad that a lot of people have experienced this issue with this model and I am yet to see a success story. The model is bad and the team that designed it should have questions to answer. It is really sad you buy an expensive laptop with your hard earned money and can't use it for even 6 months. Hp should do something about this because it is quite frustrating.

[Kumar0307]

Hi @Debonati

Welcome to the HP Support Community. I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

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