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HP Recommended
HP Laptop MODEL 15-da0076nr
Microsoft Windows 10 (64-bit)

Laptop reads NO HARD DRIVE INSTALLED. PLEASE CHECK THE POWER AND DATA CABLES ARE CONNECTED PROPERLY. ALSO, THE SELECTED BOOT DRIVE FAILED.  How do I reinstall operating system?

3 REPLIES 3
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

~~~~~~~~~~~

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205


Create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.


This may require another PC. Find and Download your .iso from…
https://www.microsoft.com/en-us/software-download/windows10

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.


If the above FAILS then please try:-
http://www.thewindowsclub.com/install-windows-10-from-usb

HP Recommended

thanks for your reply. i did a hard drive quick test

results

testing drive 1

hard drive smart check: not available

hard drive short dst check: not available

component test: not available

 

how can i reinstall operating system

HP Recommended

Hi

I have my doubts about whether there is a Hard Drive there, as in a functioning unit.

 

I have given ways to be able to achieve the end result, I assumed that the HDD was/is or would be viable.

 

I have a DVD and USB options, and W10 and lots of Linux OS's to be able to access, and there are other PC's in the household.

 

So I am a bit stumped by the results of the tests.

 

What resources do you have?

 

 

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