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HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W46AV)

I have a HP Envy x360 Laptop. I have had three of the white brackets / hinged under my keys break. I am looking to replace them. I have looked on multiple website with no luck. Where can I buy either new hinges or keys for my computer? 

1 REPLY 1
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Hi @Cleana11 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

For the HP Envy x360 15.6-inch 2-in-1 Laptop PC (15-fh0000, product number 77W46AV), the customer should look for replacement individual keyboard keycaps and white scissor-hinge clips, rather than screen hinges.

The safest option is to identify the exact keyboard part before buying, because the clips vary by key and keyboard layout. If the plastic mounts on the keyboard itself are broken, replacing just the clips may not fix the problem.

 

HP PartSurfer — check official spare parts

Use HP PartSurfer and search for your product number or exact model. It lists service parts, although individual key clips may not be available separately.

 

This seems like a hardware issue and it will need a repair, I would request you to contact the nearest service center for assistance, if the device is out of warranty, it may incur charges: https://support.hp.com/in-en/help/service-center

 

Take care and have an amazing day!

I'm an HP Employee.


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