Solved: Laptop 15-ac040nl Ram Upgrade - HP Support Community

m00dy58 · ‎11-16-2020

Hi there,

I need to be sure about maximum ram for notebook Hp-15-ac040nl s.n. [Private information removed]

Actually I've 8gb ram, single module; should I install a second module of 8gb, having a total amount of 16gb with dual channel?

Paul_Tikkanen · ‎11-16-2020

Hi:

Yes, the motherboard supports 2 x 8 GB of memory since your notebook has an Intel core processor.

The 8 GB memory max shown in the service manual is incorrect for models with the Intel core processors.

Here is the link to the crucial memory/ssd report for a similar notebook to yours.

This one also has an Intel 5th gen core processor and as you can see from the report, it supports 2 x 8 GB of memory.

Below is the link to the service manual where you can find the memory removal and replacement procedure.

Paul_Tikkanen · ‎11-16-2020

Hi:

Yes, you can install another 8 GB memory module and go to the max of 16 GB.

This would be a compatible memory chip for your notebook's model series.

m00dy58 · ‎11-16-2020

So is the motherboard capable to work with 16gb? Or the maximum is only 8gb.

Even if I've an empty slot, I'm worried about total amount of ram compatible with the laptop.

Paul_Tikkanen · ‎11-16-2020

Hi:

Yes, the motherboard supports 2 x 8 GB of memory since your notebook has an Intel core processor.

The 8 GB memory max shown in the service manual is incorrect for models with the Intel core processors.

Here is the link to the crucial memory/ssd report for a similar notebook to yours.

This one also has an Intel 5th gen core processor and as you can see from the report, it supports 2 x 8 GB of memory.

Below is the link to the service manual where you can find the memory removal and replacement procedure.

Laptop 15-ac040nl Ram Upgrade