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‎09-21-2021 08:39 AM

HP Recommended
Product: 15-ay028ca touch screen version
Operating System: Microsoft Windows 10 (64-bit)

Laptop 15-ay028ca touch screen version, the cpu of the laptop is i3-6100u. Now the battery needs to be replaced. The original battery Spare part number is 807956-001. The voltage marked on the battery is 10.95 volts. The new battery Spare part number is 807957-001 and the voltage is 14.8 volts. Can a new battery be used? Install it on the laptop without damaging the laptop. Can a laptop adapt to different battery voltages? I read the the Maintenance and Service Guide, and it seems that it can be replaced, but I am not sure, so I ask for support, thank you.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2021 03:46 PM

HP Recommended

@tomdog666 

 

You can order from

 

           https://partsurfer.hp.com/Search.aspx?searchText=807956-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎09-21-2021 03:46 PM

HP Recommended

@tomdog666 

 

You can order from

 

           https://partsurfer.hp.com/Search.aspx?searchText=807956-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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