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‎06-12-2020 05:55 PM

HP Recommended
Product: Envy 13 D000
Operating System: Microsoft Windows 10 (64-bit)

Hi 

I tried to order a replacement battery for my Envy 13-D008-NA. I got a non official one on amazon. I tried to install however it didn't fit into the gap where the old battery sat, it was too large. I tried to squeeze it in but the back cover wouldn't screw up. Has anybody had the same issue? If so how did you find a solution? Or better a link to a battery that does fit would be amazing. I read somewhere about somebody slicing the casing on the battery to make it fit but I don't fancy doing this. If you could help that would be great, thank you in advance for any help!

1 REPLY 1

‎06-12-2020 06:55 PM

HP Recommended

@gibbo3 

 

What is part # for the battery from Amazon ? It must be 816238-850, which is N/A from HP

 

              https://partsurfer.hp.com/Search.aspx?searchText=816238-850

 

Please return it and swap for the right part from Amazon UK

 

          https://www.amazon.co.uk/HP-816238-850-Main-Battery-3-83Ah/dp/B01MTBQW0C

 

Regards.

 

BH
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