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‎09-14-2024 05:47 AM

HP Recommended

My laptop charger isn't working. I didn't use it for a few days as I was not using my laptop but when I tried to charge my laptop after those days it didn't work. There is no sign of faults or damages to it. I am certain the problem is the charger not the laptop because when I tried the other chargers of the same model as my laptop, the laptop worked with them.

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1 REPLY 1

‎09-17-2024 02:37 AM

HP Recommended

Hi @Abigail_13,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that, your battery is not working. In this case, I recommend you contact phone support for further assistance regarding repair and replacement. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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