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Microsoft Windows 8.1 (32-bit)

The center of my laptop is bulging in the middle.  I have been told there is a battery recall however, received no notice..

1 ACCEPTED SOLUTION

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We need the full model number but whether or not its a recall you have to get that battery out of there before it breaks something that can't be fixed. Li-ion batteries swell up sometimes, no way to avoid it. 

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8 REPLIES 8
HP Recommended

We need the full model number but whether or not its a recall you have to get that battery out of there before it breaks something that can't be fixed. Li-ion batteries swell up sometimes, no way to avoid it. 

HP Recommended

The model is: m6-k125dx    

SN:  [edited]

HP Recommended

The battery does not appear to be removable (not like my work laptop that just snaps into place.  ),   

HP Recommended

Your Manual:

 

Download Here 

 

(22) Battery (3-cell, 5.0WHr 4.52AH Li-ion) 715050-001

 

pp. 30-32 for replacement procedure. 

 

https://www.amazon.com/PX03XL-Touchsmart-715050-001-714762-1C1-TPN-C111-12/dp/B07Y9CJ2TD/ref=sr_1_1_...

 

Thanks.

HP Recommended

The model is: m6-k125dx
SN: [edit]

The battery does not appear to be removable.  I see no way to remove it (like other laptops I have had).  

HP Recommended

Its removeable you just have to remove the back cover. The Manual shows exactly how to do it. 

HP Recommended

New battery just arrived from Amazon; followed instructions in manual; had to turn the battery connector over for the connection to fit around the battery;  laptop booted up > so far, so good.  (only down two days)

Thanks for the help. 

(Best Buy said it would take a month for them to fix it,,,,)

HP Recommended

If you follow me at all here you know I am not a fan of Best Buy/Geek Squad. I am happy to enable people to do their own repairs. Be a "fixer" in other words so you are not dependent on corporate overlords (sorry HP)

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