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‎10-25-2019 10:36 AM

HP Recommended
Product: HP Notebook - 15-bs145tu
Operating System: Microsoft Windows 10 (64-bit)

I purchased my laptop in June 2018. I just saw that the one of the hinge got broken. I am not able to understand what to do. I am not able to locate a HP Authorized Service center near me (Miyapur,Hyderabad-500049,Telangana,India). I am not even sure how much this would cost. As it is a new laptop I can not take risk of taking to any repair store but an authorized one. I would like to know how much would that cost? Can a layman person fix it? Now if I open the laptop lead can not close it and vice-versa. Please help.

Laptop Model: HP Notebook - 15-bs145tu

Dipta Das
1 person had the same question
1 REPLY 1

‎10-25-2019 10:53 AM

HP Recommended

@Dipta

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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