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Am I the only one who has hinge issues?  This computer was purchased In March of 3032 and the hinges already broke. I was told the parts are toO expensive ($500 used) and oh by the way we cracked the touch screen. I use to think highly of HP laptops but the way the hinge is makes me think these are highly defective. I don’t abuse my computers. Never dropped the computer but the hinge did not last very long. I paid over a $1000 for basically have an expensive paperweight. I will never buy another HP computer. At least not until they improve the part design. It really upsets me that the hinge broke a littl

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@honokaa

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.  

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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ECHO_LAKE
I am an HP Employee

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Sorry it was March 2021

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Will they be emailing me as I would like to discuss the current design of the hinge.  Thank you.

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