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- HP Community
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- Re: Laptop Panel broke

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02-18-2017 08:38 PM
IMAGE ATTACHED.
My Laptop top panel has a mouth widen on right side corner.
Need info to how to fix it.
Can i fix it with just open apart and fix again or will i need any new top\bottom panel to fix it
Kindly confirm.
IMAGE ATTACHED.
Solved! Go to Solution.
Accepted Solutions
02-19-2017 10:02 AM - edited 02-19-2017 10:02 AM
Well, since you are out of warranty we can provide repair advice but the pictures you posted are kind of dark and hard to see. If the corner of the laptop is coming apart near the hinges it is likely a screen hinge issue. We can walk you through diagnosis and help you locate any parts but the prior post is likely correct that if you do not wish to do it yourself and need a technician to do it for a fee, it is not going to be cheap.
Post back if you need any more help.
02-19-2017 09:57 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to provide any repair advice, as we are not HP Techincal Support.
While you can certainly contact HP Techincal Support for such advice, if your PC is out of warranty, you will be charged a fee before they will even talk with you.
So, it's probably going to cost the same if you take the laptop to a local repair facility and see what they say.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
02-19-2017 10:02 AM - edited 02-19-2017 10:02 AM
Well, since you are out of warranty we can provide repair advice but the pictures you posted are kind of dark and hard to see. If the corner of the laptop is coming apart near the hinges it is likely a screen hinge issue. We can walk you through diagnosis and help you locate any parts but the prior post is likely correct that if you do not wish to do it yourself and need a technician to do it for a fee, it is not going to be cheap.
Post back if you need any more help.
02-20-2017 12:13 PM
Here is the Service Manual:
By reference to pictures in the Manual by page tell me where it is broken and what is happening. Look for missing screws.
Once I figure out just what the problem is we can focus on getting parts and repair instructions.
02-20-2017 12:41 PM
As you sit at the keyboard, the top cover in the upper right hand corner, under the screen and next to the hinge, is separating from the base enclosure? There is a screw that comes up from the bottom and screws into a mounting point in the bottom of the top cover. See page 59. It would be the screw with the arrow on the far left pointing to it. If you can still see the head of that screw in the hole in the bottom cover there are a couple explanations. The (too) easy one is that the screw has come loose. Hold the top cover and the base enclosure together and get a screwdriver on the screw and see if you can get it to tighten. If not the mounting point in the top cover has gotten stripped and the whole top cover needs replaced and likely the hinges. Post back after you try tightening the screw.
03-11-2017 11:31 AM - edited 03-11-2017 11:32 AM
Hello,
I tried to tighten the bottom screws but it did not help.
As you say on second case,i need to replace whole top cover and hinges.
Please share some info on how to replace it.
Thanks
Prem.
Your reply:
If not the mounting point in the top cover has gotten stripped and the whole top cover needs replaced and likely the hinges. Post back after you try tightening the screw.