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- HP Community
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- Re: Laptop RAM Upgradability

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12-17-2017 03:06 PM - edited 12-17-2017 03:08 PM
Hello everyone!
I would like to upgrade my laptop's RAM, but even after searching through the manual, i'm unsure as to how much and with what setup i can have my RAM installed. Is the max 2x16Gb? Less? More? And which specific RAM can i buy(size and ddr)?
Any help is appreciated, Thanks in advance!
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Accepted Solutions
12-17-2017 03:23 PM
Your machine currently has 8 GB DDR4-2133 SDRAM (1 x 8 GB):
https://support.hp.com/au-en/document/c05542708
From the Maintenance and Service Guide for the series, it has
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB of system RAM in the following configurations:
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1)
That means you can simply buy another 8GB and install to slot 2 of your machine. You can buy from HP
8-GB pert # 862398-855
Or use part # to buy elsewhere. You can also check existing RAM specs and buy a same one.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-17-2017 03:23 PM
Your machine currently has 8 GB DDR4-2133 SDRAM (1 x 8 GB):
https://support.hp.com/au-en/document/c05542708
From the Maintenance and Service Guide for the series, it has
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB of system RAM in the following configurations:
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1)
That means you can simply buy another 8GB and install to slot 2 of your machine. You can buy from HP
8-GB pert # 862398-855
Or use part # to buy elsewhere. You can also check existing RAM specs and buy a same one.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.