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‎05-05-2023 03:51 PM

HP Recommended
Product: HP ENVY Laptop - 17m-cg0013dx
Operating System: Microsoft Windows 11

Hello,  my laptop screen just cracked and I would like to order a replacement as soon as possible but I am not sure what is the exact screen product number. Can you give me the screen replacement number for this laptop or a link where I could purchase a new one? 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2023 04:53 PM

HP Recommended

On page 16 of your Service Guide http://h10032.www1.hp.com/ctg/Manual/c06598442.pdf  it shows part numbers for the lid assembly. Then on page 20 there is a list of just the lcd itself. Also there is a guide on the procedure to replace the LCD.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014

View solution in original post

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3 REPLIES 3

‎05-05-2023 04:53 PM

HP Recommended

On page 16 of your Service Guide http://h10032.www1.hp.com/ctg/Manual/c06598442.pdf  it shows part numbers for the lid assembly. Then on page 20 there is a list of just the lcd itself. Also there is a guide on the procedure to replace the LCD.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
2 people found this reply helpful
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‎05-07-2023 08:38 AM

HP Recommended

Thank you for your accurate response!

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‎05-07-2023 10:38 AM - edited ‎05-07-2023 10:43 AM

HP Recommended

I did not see that there was already a response. I have included some more info.

 

Take a look at the HP PartSurfer  web document. You should probably bookmark that web page.

 

Your notebook specifications
https://support.hp.com/us-en/product/hp-envy-17m-cg0000-laptop-pc-series/32552532/model/34667891/doc...

17.3" diagonal FHD IPS WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)

 

 

HP PartSurfer information for your specific laptop
https://partsurfer.hp.com/partsurfer?searchtext=9XM78UA

Your laptop display part number and description
HP L87971-001   LCD PANEL KIT 17.3'INCH FHD AG TS NATURAL SILVER

 

Online vendor sopurces

https://www.google.com/search?q=HP+L87971-001&rlz=1C1CHBF_enUS918US918&oq=HP+L87971-001&aqs=chrome.....

 

HP Support Video for your laptop display removal/replacement

 


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