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‎01-02-2023 09:11 AM

HP Recommended
Product: HP Pavilion x360 - 14m-dh0001dx

Hello. I am here asking about a smell that my laptop has been emitting. I smelled a strange smell and found that it was coming from the laptop battery. I've since removed the battery, however, the smell from the battery remains. I was wondering what I could do to get rid of it before looking into replacing the laptop entirely.

Category:
2 REPLIES 2

‎01-05-2023 09:34 AM

HP Recommended

@DemonShadow

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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‎01-05-2023 10:19 AM

HP Recommended

Okay thank you

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