Laptop Won't Power On

[OmenOReilly]

Hello, I have an OMEN gaming laptop that recently stopped turning on. When I plug it in I can see the orange charging light, but no matter how long I hold the power button down for it won't turn on. I tried taking it to a local computer repair shop, but they couldn't fix it or do a successful hard reset or anything. Trying to figure out where to go from here, any advice is appreciated. 

[Hawks_Eye]

Hi @OmenOReilly 

Welcome to the HP Support Community! We're here to help you get back up and running.

I’m sorry you’re facing this situation—it’s discouraging when the laptop shows a charging light but refuses to power on. 

You’ve already tried a hard reset and even sought help locally, so let’s go step by step to give the system the best chance to wake up.

 

Step 1: Perform a full power reset

• Disconnect the AC adapter.
• Press and hold the power button for 30 seconds to discharge residual power.
• Reconnect the AC adapter directly to a wall outlet (avoid surge protectors).
• Try powering on again.

 

Step 2: Check for signs of life

• Watch for keyboard backlight, fan spin, or screen flicker when pressing the power button.
• If none appear, continue to the next step.

 

Step 3: Try a forced BIOS recovery

Some OMEN models respond to a key combination:

• With the laptop powered off and AC connected, press and hold Windows + B.
• While holding, press the power button for 2–3 seconds, then release all keys.
• Wait up to 30 seconds to see if the BIOS recovery screen appears.

 

Step 4: Test with external display

• Connect an external monitor via HDMI or USB-C.
• Power on the laptop and check for any signal.
• If the external display shows activity, the issue may be with the internal panel.

 

Step 5: Remove non-essential peripherals

• Disconnect all USB devices, SD cards, and external drives.
• Try powering on with only the AC adapter connected.

 

Step 6: Run HP Hardware Diagnostics (if accessible)

• Power off the laptop.
• Press Esc repeatedly at startup, then press F2.
• If the diagnostics menu appears, run “System Tests > Extensive Test.”

Guide here:
HP PCs - Testing for hardware failures

Why this helps

• The power reset clears residual charge.
• The BIOS recovery forces initialization if firmware is stuck.
• External display testing rules out a panel issue.
• Diagnostics confirm whether hardware is responding at all.

If the laptop remains completely unresponsive after these steps, it points to a deeper hardware fault such as the system board or power circuitry. But if you see even a flicker or hear fans, that’s a sign the recovery steps are working.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye