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HP Recommended
Latitude 5490
Microsoft Windows 10 (64-bit)

My laptop model Latitude 5490 presents a warping condition on the base at the front side of the laptop, this creates a huge and horrible gap between the base and the keyboard cover of about 7mm in the middle of the front side where the warping conditions is worst and the gap gets smaller toward de extremes of the front side. It looks like a up side down smile. I hope someone from the HP team can help me. The service tag serial number of my equipment is [Personal Information Removed]

2 REPLIES 2
HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂

 

 

HP created the Community for users of HP products and services to collaborate with one another.

 

If you have any questions about our community or our products we are at your disposal.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
HP Recommended

hi

Latitude 5490, it'is a dell computer

 

https://www.dell.com/en-us

https://www.dell.com/support/home/en-us?app=warranty

 

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my testing
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