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- Laptop burned my legs

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10-31-2020 10:12 AM
This laptop has burned the upper side of my thighs. Everytime I use this laptop my legs burn I have tried to put a book in between and I still get the burning, I used the laptop yesterday and today my legs are still burning. When I am using the laptop I do not feel the burn but later on I do. The laptop does get hot on the bottom side. Can this be RF burns from the WIFI module? This is unacceptable for such an expensive product. Not to mention the physical damage it has caused me.
Can someone at HP get back to me?
Thanks
11-05-2020 11:18 AM
Welcome to the HP Support Community.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
The_Fossette
I am an HP Employee