Laptop gives an electric shock while charging

[charitha05]

Laptop gives an electric shock while charging when I touch the laptop basically around the edges f the laptop.But it doesn't give such a shock while it is not charging.What can I do?Its been nearly 3 months sice I bought this laptop.Thank you.

[rick-s]

@charitha05

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[M42N8]

For the longest time, I thought that small hairs on my arms were getting pinched or pulled in the seam at the edge of the laptop.  I have an HP Envy and it's done this since day one.  I thought maybe with the fans running inside that it would perhaps have some kind of suction power and would pull the hairs toward the seam.  It's been a pain although I thought it was a necessary nuisance to keep the laptop cool.    

Recently my boyfriend walked up behind me while I was working on the laptop.  He put his hands on my shoulders and asked if I was using the heating pad with the massager.  When I said that I wasn't, he remarked that I was vibrating.  I took my hands off of the laptop and he said it stopped.  I put my fingers on it again and he said it started.  It was then that I realized it wasn't hairs being pulled... I was getting shocked.

I notice I can only work so long (usually about 1.5-2 hours) before I get really tired.  Today, I got really tired again. Thanks to my Apple watch, I am able to watch my heart rate which seems to be dipping into bradycardia.  I'm in reasonably good shape, probably above average health, and this may be totally unrelated.  And... it cannot be normal that the laptop is sending electrical volts through that are causing this.  I cannot imagine that it's terribly healthy even if unrelated to the above symptoms.  

I am out of warranty now, sadly.  Still, this seems to be some kind of HP challenge with manufacturing I would think.  Is there anything that can be done?  I can't find my voltage meter or I'd run a test on it to see what it shows.  Please let me know.  

[kevin-t]

@M42N8

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

[Maddog642]

I have an HP 15-bs168cl with the same problem.  I've owned this laptop for 1 year and I often receive multiple electrical shocks when I touch the perimeter (edge) of the computer while it is connected to the charger.  I sometimes receive a much lighter shock while it is not connected to the charger, though not as frequent.