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‎11-19-2019 04:23 AM

HP Recommended
Product: HP250G6
Operating System: Microsoft Windows 10 (64-bit)

Is there a known issue with the hinges on your laptops?

I have a HP250G6, which I love. A couple of months ago the RH hinge gave way. I paid £50 for a local repairer to fix it. Now the same issue is developing in the LH hinge.

Any suggestions?

2 REPLIES 2

‎11-19-2019 08:41 AM

HP Recommended

@JJBandit

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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‎11-23-2019 10:03 AM

HP Recommended

@JJBandit

 

It looks like we have not heard back from you for a little while. Has everything been resolved? If not, please fill out the form send by my college in you private messages. We will then send you to the appropriate team. 

 

Regards,

Arthur-c

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