• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop 14-ck0xxx
Microsoft Windows 10 (64-bit)

Screenshot (60).png

So basically my wife and I bought these two products and we were excited to get our new hp's however, and sadly to say so the 4gb ram is useless. this laptop takes forever to do anything. I did some research and it was recommended that we upgrade the ram and drive, which should solve the problem. my question here is what are the recommended upgrades available for my devices? or are we doomed with 2 items on our hand that we basically can't use? 

 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Royal_son 

 

Do you use them for work ? Your machine are

 

1. HP NOTEBOOK - 14-CK0017LA with following specs:

  • Intel® Celeron® N4000 (base frequency of 1.1 GHz, burst frequency up to 2.6 GHz, 4 MB cache and 2 cores
  • Memory 4 GB of SDRAM DDR4-2400 (1 x 4 GB) Storage
  • SATA 500 GB, 5400 rpm


2. HP NOTEBOOK - 14-BS027LA with following specs:

  • Intel® Celeron® N3060 (base frequency of 1.6 GHz, burst frequency up to 2.48 GHz, 4 MB cache and 2 cores
  • Memory 4 GB of SDRAM DDR3L-1600 (1 x 4 GB) Storage
  • SATA 500 GB, 5400 rpm

They are both slow, very slow by their hardware. Upgrading RAM and HDD may improve a bit because both has very slow CPU's/Processors.

 

1. RAM: both machines only have 1 slot of RAM. You can replace 4GB with 8GB (max)

2. SSD: You can replace 500GB HDD with 500GB SSD or more on each machine using

         https://www.crucial.com/products/ssd/crucial-mx500-ssd
         https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/
    Or similar from reputable vendors.

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@Royal_son 

 

Do you use them for work ? Your machine are

 

1. HP NOTEBOOK - 14-CK0017LA with following specs:

  • Intel® Celeron® N4000 (base frequency of 1.1 GHz, burst frequency up to 2.6 GHz, 4 MB cache and 2 cores
  • Memory 4 GB of SDRAM DDR4-2400 (1 x 4 GB) Storage
  • SATA 500 GB, 5400 rpm


2. HP NOTEBOOK - 14-BS027LA with following specs:

  • Intel® Celeron® N3060 (base frequency of 1.6 GHz, burst frequency up to 2.48 GHz, 4 MB cache and 2 cores
  • Memory 4 GB of SDRAM DDR3L-1600 (1 x 4 GB) Storage
  • SATA 500 GB, 5400 rpm

They are both slow, very slow by their hardware. Upgrading RAM and HDD may improve a bit because both has very slow CPU's/Processors.

 

1. RAM: both machines only have 1 slot of RAM. You can replace 4GB with 8GB (max)

2. SSD: You can replace 500GB HDD with 500GB SSD or more on each machine using

         https://www.crucial.com/products/ssd/crucial-mx500-ssd
         https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/
    Or similar from reputable vendors.

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien Thank you

 

Gonna get the upgrades done, hopefully, I will be able to use the machines. 

 

Thanks again.

HP Recommended

@Banhien  Thanks again, however, I have one last question. Can the CPU be upgraded also, And if so any recommendations? again thank you you tips were helpful and I will be getting the ram and storage upgraded.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.