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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop is making weird noises

Create an account on the HP Community to personalize your profile and ask a question
09-07-2018 12:57 AM
Hi,
Now the law cited by @starsmine I believe is for the USA and since this is global english forum I guess it does not make much sense to discuss or view laws that will not apply on a global market.
In my answer I adviced to contact HP support directly and get fixed under warranty. However, if the User did still want to take a look, I thought the best idea would be to provide at least the service manual. This is why the comment from @CherylG "jump right in" is out of place. If my intention was to advice the user to fix the fan I surely would have provided more detail, steps, part number... to replace it.
Now if the advice was not obvious in my reply to get fixed under warranty I believe it is a good idea for omeone to intervene and make it more obvious. Quoting the title of a service manual when we know they are intented for service providers in a single case (and some others) I do not agree with when we provide these service manual to thousands of Members of the Forum.
Having said the above, what would I do personally? Well I become really attached to my personal computers, especially the one I carry around with me. So in the above scenario where I am quite sure it is the fan, I would probably first check and see how long the service centre would keep the PC for. If it is longer than lets say a few days, I would probably proceed and replace the fan myself. I would do this for many parts of the PC depending on the time the service centre would keep the PC for. This is my personal view and I would not advice another Member to fix it unless out of warranty.
At least I hope @Aleksandar00 received his solution.
All the best,
David
09-13-2019 09:36 AM
I had a very similar problem with my fan, sent it back to HP under warranty and they fixed it quickly. I think these laptops are prone to this kind of issue as the one fan inside (now that I've opened it up I see only one fan) is under a lot of stress to dissipate heat.
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