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11-02-2026
05:28 AM
- last edited on
11-02-2026
06:34 AM
by
SteffenBaierUK
In laptop keyboard some keys are not working and automatically cursor is moving. Unable to type using keyboard as it is auto typing error. Please kindly address this issue and resolve.
Ph. No.
>Do not include the product serial number, any case numbers, or any private information like Email or Phone Number<.
contact this number.
Thanks & Regards
11-02-2026 06:35 AM
Hello @15s-fq2xxx5 ,
Welcome to the HP community.
This is just a Peer-to-peer community forum and not HP Support. We are all just Volunteers.
If no other volunteers reply, I suggest you contact the HP Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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