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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop making a loud grinding noise

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01-29-2018 03:03 PM
My laptop has recently started making this scary, grnding noise. When I googled it, it's advised that the back must be opened, appaently it's something to do with the fan.
I'm scared to do his but the noise is also scaring me. It sounds as if the computer is just going to shut down any time!
Solved! Go to Solution.
Accepted Solutions
01-30-2018 04:30 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I understand that your printer is making a loud grinding noise. It could be an issue with the Fan and sometimes even the Hard drive.
May I have the Notebook Model or Product Number of your Notebook?
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Is the Notebook heating up? We can try updating the BIOS
Please Click Here, enter the Product Number of your Notebook, Select the OS and download the BIOS.
Keep me posted
If the issue persists, please contact our Phone Support for Service Option.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Thank you.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
01-30-2018 04:30 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I understand that your printer is making a loud grinding noise. It could be an issue with the Fan and sometimes even the Hard drive.
May I have the Notebook Model or Product Number of your Notebook?
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Is the Notebook heating up? We can try updating the BIOS
Please Click Here, enter the Product Number of your Notebook, Select the OS and download the BIOS.
Keep me posted
If the issue persists, please contact our Phone Support for Service Option.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Thank you.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
02-03-2018 05:32 PM
Hi @Paradise2018,
It looks like you were interacting with @Dvortex, but he is out for the day & I'll be glad to help you out,
I'm the Jeet_Singh & I'm at your service.
As I understand the laptop is creating a grinding noise,
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Did you have any accidents with the computer such as liquid spillage or dropping it on the floor, etc...?
Did you attempt resolving the issue by any steps of your own before posting on HP Forums?
While you answer my queries, here are a few steps you may attempt:
- Updating your Notebook computer BIOS
- Keeping notebook air vents clear and clean
- Increasing the efficiency of the notebook to reduce heat
- Using Windows Task Manager to identify corrupt processes
- Selecting power saves settings to shut off your computer when it is not in use
For more details: Click here
And here's a related post that has helped others with similar issues: Click here
(though the header is different, the steps will help fix the issue).
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
Jeet_Singh
I am an HP Employee