• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: hp 14ac130tu
Microsoft Windows 10 (64-bit)

My laptop: hp 14ac130tu... It has 4 gb ram, 1tb hdd...  1) Does it have  2 separate ram slots?

2)Can i add another 12gb ram to make it total 16 gb ram? Will it cause any problem?

3)Does it have separate ssd and hdd slot? Can i add 1tb ssd with the existing hdd?

1 REPLY 1
HP Recommended

@mhfaysal 

 

Its specs

 

            https://support.hp.com/au-en/document/c04946276

 

A1. Yes it has 2 slots of RAM.

 

A2. There is NO 12GB RAM stick, they only make 1GB, 2GB, 4GB, 8gB, 16GB ..... Therefore you need 2 x 8GB to have 16GB. You can use the following compatible RAM (you can find at many good computer shops):

               

              https://www.crucial.com/memory/ddr3/ct2kit102464bf160b/ct13030639

 

A3. No, it does not have second slot for adding SSD. You have to replace existing 2.5" HDD drive with a 2.5" SATA SSD drive using

 

                    https://www.crucial.com/products/ssd/crucial-mx500-ssd

                    https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/

           Or similar from reputable vendors.
                         One example (compatible drive, can use smaller/larger capacity)

                                    https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct13030648

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.