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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

HP Pavilion

Model : 15-cw1063wm

 

My laptop was updating to windows 11 & I even had plugged it in to make sure it didnt turn off. Suddenly my laptop shut off at 17% & the charger is no longer connecting either. I tried a different hp charger and it wont pick up the charge at all 

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