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- Laptop shuts down when touched in one of two places

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05-27-2022 10:50 AM
Hi after last BIOS update my laptop started to have issues.It couldn't boot and even when It was able to boot up and run windows it would BSOD randomly after few minutes.I did BIOS downgrade getting bios from hp site.But now some hardware issues happens.When I press on left side of palm rest or left side of speaker BSOD happens.(in case of palmrest (2nd pic below)screen goes blue and windows sometimes try to restart and in case of speaker( 1st pic shows moment before BSOD) screen goes black and I have to manually restart laptop.What can cause such issues.
05-28-2022 04:32 AM
What do you mean by mishandling laptop is on the desk for most part of its life only recently I started to use it's mobility.
Its month after warranty so I'm on my own with this problem.
Is there a way to minimize/get rid off this problem?
05-28-2022 02:08 PM
I don't know anything about you or how you use your laptop just telling you what I have seen with similar issues. Usually its an issue where the laptop bluescreens or cuts off when you pick it up but occasionally its when you touch it in a certain place. All I can suggest you do is run a full diagnostic test from the UEFI preboot....tap esc as you power up then F2 and run all the tests and see if you see any errors. You may not as the problem only comes when pressure is applied "just so". These are some of the most difficult and frustrating issues to try to troubleshoot.