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‎05-24-2019 11:21 AM

HP Recommended
Product: OMEN by HP - 17-w249tx
Operating System: Microsoft Windows 10 (64-bit)

Laptop is swollen on the right hand side of the mouse. On closing the laptop there is a huge gap between the screen and the main laptop. I also hope that it is safe to use the laptop with this swelling. Need some help and advice. 

1 REPLY 1

‎05-24-2019 11:28 AM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

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