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05-05-2020
03:52 AM
- last edited on
05-05-2020
08:53 AM
by
kevin-t
Dear Support Team,
I have purchase laptop from flipkart portal on July 2019 but now I am facing some issue & try to log call to HP support team it shows warranty expires but on product it shows 1 year warranty support & it going to end in mid of july-2020.
Is it is fraud from flipkart to sell out of warranty product to customer.
details from product purchase with invoice details
Tax Invoice
Sold By: Tech-Connect Retail Private Limited ,
Ship-from Address: Block C1 &C2, Acorn Logistics and Industrial Complex,, Opp Dive Petrol pump, NH-3, , Bhiwandi, , Maharashtra,
India - 421302, IN-MH
GSTIN - 27AAICA4872D1ZO
Total items: 1
Product Title Qty Gross
Amount ₹
Discount ₹ Taxable
Value ₹
IGST ₹ Total ₹
Laptops
FSN:
COMFCHHCNTKP7HJ6
HSN/SAC: 84713010
HP 15 Core i3 7th Gen - 4
GB/1 TB HDD/128 GB SSD
/Windows 10 Home 15QDS0027TU Laptop
Warranty: 1 Year Onsite Warranty
1. [IMEI/Serial No: [edited] ]
IGST: 18.000 %
1 33990.00 0.00 28805.08 5184.92 33990.00
Total 1 33990.00 0.00 28805.08 5184.92 33990.00
Grand Total ₹ 33990.00
05-05-2020 09:40 AM
@Dharam_84 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
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