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10-21-2021 07:43 AM - edited 10-21-2021 07:44 AM
I love my new gaming laptop with one exception. The power supply is getting up to 160 deg f while gaming. That does not seem safe
OMEN 15 Laptop PC
Product number: 28N35AV
10-23-2021 03:46 PM
It's a 200w power supply and it really can't keep up with the demand when playing Red Dead Redemption 2. After about 2 hours the battery is at 1/2 all while the power is plugged in.
link to the photo of the supply https://photos.app.goo.gl/EQDqy7bzhL4F8fbT6
10-24-2021 10:03 AM - edited 10-24-2021 10:05 AM
It only happens when playing graphicly intense games. I have forced the refresh rate from 165 to 60 per second and it still drains the battery. I have changed the resolution from 2560x1440 to 1920 x 1020 and it still drains the battery. Keep in mind my original issue is the heat of the power supply. Should it run at 160 deg f for hours at a time?
10-25-2021 04:55 AM
The power supply brick can get very hot. Obviously it is working at 100% capacity since it cannot put out enough power to meet the demands of the video card. Have you run a test to see how hot the cpu and gpu are getting? Those aremuch more important numbers.