Laptop won't turn on

[Gilang_Junior20]

• Hi, I bought a HP Laptop 14 6 months ago. All was running properly but today, my laptop won't charge and turn on. At first, i want to charge my laptop while i was watching youtube in it. But the battery indicator stay off, and it's not charging. I panicked a bit so i shutdown my laptop so it won't die in 0% battery percentage. I tried to switch to different electric source but it won't charge. The light went red for 2 seconds and went off, and when i tried to turn it on, there is white light blinking 3 times. I wish there is a solution to this so i can save money and time. Thank you

[Rainbow23]

Hi @Gilang_Junior20,

Welcome to HP Support Community. 
 

This could be a hardware issue with the battery component and may need repair. 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

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