Laptop wont start charging/ turn on

[Tuktuk23]

Hey Team,

I have a 2018 Spectre. I had this same issue back in 2020.

whenever i let my laptop's battery die out. It wont turn on or start charging.

I have tried the original charger, a new charger, everything 65W

But, when i try a apple macbook pro charger (140w) it starts charging after a while and then i can switch back to my original 65w charger and it works fine.

Right now i dont have access to a macbook pro charger and was wondering if you had any recommendation to jump start the laptop?  thanks

[Treeko]

Hi @Tuktuk23 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing power issues.

Kindly change the power source and see if it powers on.

Please confirm if you are able to perform these steps if the device powers on.

1) Shutdown the computer. 

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 

3) Press F2 once.

You can also refer to steps mentioned in this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support