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‎12-03-2024 07:57 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eh0090wm

Hello.

11/18/2020 I bought HP Pavilion. Four years passed and the left hinge is broken.

 It was never dropped. I used it only at home for study.  I read that NUMEROUS people have had this same issue. 

Of course, it happens after the warranty runs out.  I am hoping someone will be able to help.

Thank you for your time.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2024 10:46 AM - edited ‎12-04-2024 10:18 PM

HP Recommended

Hi @Andrii_Laptop 

 

Fours years is a very respectable time for a laptop to last. 

The warranty expired many years ago, according to what you have written.

 

You have a few choices.

You can replace the laptop with another one or replace the parts of the upper and/or lower enclosure that are damaged. 

Both options will have out of your own pocket costs.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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1 REPLY 1

‎12-04-2024 10:46 AM - edited ‎12-04-2024 10:18 PM

HP Recommended

Hi @Andrii_Laptop 

 

Fours years is a very respectable time for a laptop to last. 

The warranty expired many years ago, according to what you have written.

 

You have a few choices.

You can replace the laptop with another one or replace the parts of the upper and/or lower enclosure that are damaged. 

Both options will have out of your own pocket costs.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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