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‎03-24-2019 02:33 AM

HP Recommended
Product: HP Notebook - 15-af152nr (Touch) (ENERGY STAR)

The left hinge of my laptop is broken and has slightly opened the lcd back cover, and i am unable to close the lid because of it aswell. The laptop has'nt been mishandled.

1 person had the same question
5 REPLIES 5

‎03-24-2019 06:13 AM

HP Recommended

Is the notebook still in warranty, as in perhaps a Care pack?

Warranty check

 

 We do not get into any warranty discussions.

 

That is between HP and yourself.

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-24-2019 06:17 AM

HP Recommended

The warranty period has expired.

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‎03-24-2019 06:22 AM - edited ‎03-24-2019 06:27 AM

HP Recommended

Outside of warranty, getting it fixed for free is pretty unlikely.

 

If you have some tech skills you can purchase the required parts and fix it yourself.

 

You could also have a laptop shop do it if you don't feel comfortable doing the workyourself.

 

What are your expectations?

 

I can provide you with a link to the Maintenence and service guide or the applicable HP PartSurfer web page where available parts are listed by nomenclature and part number.

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-25-2019 08:58 AM

HP Recommended

Thank you for the links.

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‎03-25-2019 10:34 AM

HP Recommended

You're welcome.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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